Interior Decisions Carpets & Flooring

From initially visiting the shop to look at LVT flooring through to the installation and follow up customer care, James was brilliant. It took me a while to decide what flooring I wanted, but James talked me through the various options and allowed me to borrow some large samples so that I could view them in my own home. Once decided, the job was booked in, and it all went ahead without any hitches. Ricky the fitter did a fantastic job – he talked me through the layout process and finished it beautifully. It looks better than I could ever have imagined, and I’m so pleased with it. I can’t recommend them both enough. Thank you!

Having engaged a local carpet company in 2024 to supply and fit our carpet at the end of a major renovation, we were left nearly a year later with 3 disastrous failed attempts to fit the stair runner and a damaged staircase. In desperation we asked James to visit and advise on the viability of a successful fit of the runner. From his first visit, despite being appalled at the state our stairs had been left in, he was professional, knowledgeable and friendly and confident that he could supply and fit the runner to our specification. He swiftly found and secured the last piece of our by then discontinued carpet, talked us through the taping process and options and arranged a date for the initial fit of the landing and measuring and cutting of the runner. Ricky the fitter arrived promptly and was fabulous, professional and reassuring at all stages. He fitted the landing carpet and consulted us as he prepared the runner, which was very reassuring. A week later Ricky returned with the taped runner and talked us through the fitting process step by step ensuring we were happy all the way through. The end result is just perfect……superb……amazing ……and just what we wanted. I just wished we had found Interior Decisions a year ago and saved ourselves the stress and disappointment caused by the incompetence of the previous company. 5 stars and highly recommended.

From the moment I walked into the shop, James made me feel completely confident that he would find exactly what I was looking for — and he absolutely did! His professionalism, product knowledge, and friendly approach were second to none. The quality of the flooring is outstanding, and the service from start to finish was exceptional. Every detail, from helping me choose the perfect style to arranging the fitting, was handled with care and expertise. The fitting itself was done to perfection — smooth, efficient, and beautifully finished. I’m absolutely thrilled with the result and couldn’t be happier. James truly went above and beyond, and I won’t be going anywhere else for flooring in the future!

We have used Interior Decisions on several occasions now and will always go back to them. James provides excellent customer service, his stock is of the highest quality and his fitters are always polite, clean and efficient. For any carpets or flooring, use Interior Decisons!

We recently had new flooring installed and we’re absolutely delighted with the result. Dave, who fitted it, was fantastic from start to finish - very professional, friendly, and clearly takes pride in his work. The quality of the installation was excellent and everything was left clean and tidy afterwards. James, the owner, was also great to deal with. Communication was clear and easy throughout the whole process, which made everything run smoothly. We were really happy to support and use a local company. We would highly recommend them to anyone considering new flooring.