"Absolutely fantastic service from Carpet Express! 🏃 Super professional, organised, and on time - couldn't ask for more! The team were a pleasure to have them work in my home
and the quality of the flooring is top-notch. Highly recommend!"and they left the place tidy and clean after they finished fitting the Carpet.
I would like to say thank you for the team
and I would recommend them highly.
Thanks again.
Really really disappointing service. The fitters snuck off without finishing the job leaving carpet at edge of stairs unsecured and unsafe eventhough they promised to call to make sure we signed off for a final check. They also knocked a chunk out of the wardrobe door and left without saying anything or figuring out how to make good. This was realised by us at 2:30 pm and the fitter was all of a sudden unreachable. The company now says they can’t return for 3 days to make good. We are moving in in 2 days which they know. Would not use them again as find the fitting team sneaky and sloppy and dishonest. Management were very hard to reach and made no efforts to rectify the mistakes promptly eventhough there were hours left in the working day when they were made aware.
Thank you for such an amazing customer experience. We have used Carpet Express several times. From the professional/friendly in-shop experience to their competitive pricing and quality installations, I cannot recommend them highly enough.
Brilliant, Family run business that is true to there word, nothing is too much hassle and the fitters where polite and professional. Looking forward to see how the carpet last!!!
Carpet Express not only delivered on their promise, installation date in 7 days, they gave me a 30 minute arrival, carpet fitted in an hour.
Unlike Carpet Right who are totally useless, their so called software selection program picked out the wrong colour.
Carpet Express’ Will gave me a slot date, prices are all inclusive, top man 👍👍👍. Not only he satisfied the customer, he fulfilled as a business owner, by going the extra mile, in pleasing the customer.
These guys are very busy, so be mindful in selecting a installation date. If there’s a cancellation Carpet Express will give a prior phone call. It’s been over a week since Carpet Express fitted my carpet & I totally love it!
Even the carpet fitters are friendly, passionate about their job, professional service.
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Rush
a month ago"Absolutely fantastic service from Carpet Express! 🏃 Super professional, organised, and on time - couldn't ask for more! The team were a pleasure to have them work in my home and the quality of the flooring is top-notch. Highly recommend!"and they left the place tidy and clean after they finished fitting the Carpet. I would like to say thank you for the team and I would recommend them highly. Thanks again.
Rebecca Villarreal
6 months agoReally really disappointing service. The fitters snuck off without finishing the job leaving carpet at edge of stairs unsecured and unsafe eventhough they promised to call to make sure we signed off for a final check. They also knocked a chunk out of the wardrobe door and left without saying anything or figuring out how to make good. This was realised by us at 2:30 pm and the fitter was all of a sudden unreachable. The company now says they can’t return for 3 days to make good. We are moving in in 2 days which they know. Would not use them again as find the fitting team sneaky and sloppy and dishonest. Management were very hard to reach and made no efforts to rectify the mistakes promptly eventhough there were hours left in the working day when they were made aware.
David Stewart
3 months agoThank you for such an amazing customer experience. We have used Carpet Express several times. From the professional/friendly in-shop experience to their competitive pricing and quality installations, I cannot recommend them highly enough.
Tom Holmes
a month agoBrilliant, Family run business that is true to there word, nothing is too much hassle and the fitters where polite and professional. Looking forward to see how the carpet last!!!
Armszy Armszy
2 years agoCarpet Express not only delivered on their promise, installation date in 7 days, they gave me a 30 minute arrival, carpet fitted in an hour. Unlike Carpet Right who are totally useless, their so called software selection program picked out the wrong colour. Carpet Express’ Will gave me a slot date, prices are all inclusive, top man 👍👍👍. Not only he satisfied the customer, he fulfilled as a business owner, by going the extra mile, in pleasing the customer. These guys are very busy, so be mindful in selecting a installation date. If there’s a cancellation Carpet Express will give a prior phone call. It’s been over a week since Carpet Express fitted my carpet & I totally love it! Even the carpet fitters are friendly, passionate about their job, professional service.