Benems Carpets Flooring & Fireplace Centre

From the moment we walked into the store to after installation Benems have been great. We knew we wanted herringbone and Rachel was able to advise on what was the best option for us. Communication was fantastic throughout, only a phone call or email away and they were able to fit us in around our house renovations. Fitters also great and came to us early for a chat in the morning before installation to give us updates etc. They are the experts in their area and definitely more knowledgable than big chains where you don’t get that personalised experience. Couldn’t recommend enough!

We recently bought some garden ornaments from this lovely shop, and we couldn’t be happier with our purchase . From start to finish, the service was exceptional. Rachel was fantastic—friendly, knowledgeable, and incredibly helpful. She took the time to understand exactly what we were looking for and guided us in choosing the perfect ornament for our garden. The quality of the products is outstanding and exceeded our expectations. The shop itself is beautifully presented, with a wonderful selection of garden ornaments, flooring, cushions, fireplaces, and home accessories to browse. We can’t recommend this place highly enough. If you’re looking for high-quality home or garden products and excellent customer service, this is definitely the place to visit. You’ll be glad you did!

We recently had a log burner installed using Benems, and it didn’t disappoint. From the initial discussions and then from the survey, with installation, team we received an exceptional service, that helped us understand the right stove and surround to match our needs and budget. The fitting was completed over two days, they guys were exceptionally tidy and the finish was excellent, we couldn’t be happier and wouldn’t hesitate to recommend to others, thank you guys and it’s great to support a local business.

Would highly recommend Benems. Have recently had flooring and carpet fitted through the hall, kitchen and lounge. The whole process from the comprehensive range of floorings, some good advice, very competitive no pressure quotations through to supply and fitting has been first rate. Just good, polite, friendly customer service all the way - even when we encountered a problem Rachel got it sorted quickly to our satisfaction, no fuss. You don't often encounter customer service to this standard! Thank you Benems.

We recently had our Living Room decorated and needed the carpet fitted as a finishing touch. From our initial visit we were impressed with Rachel's relaxed, friendly and no pressure approach to finding us our ideal carpet & underlay. The measuring was arranged straight away and carried out promptly, and the order made. We were contacted as soon as it was ready and the fitting booked at a time / date that suited us. On the day the Fitter was prompt, polite, courteous and the finished job was perfect. I have used the likes of Carpetright before and the service was mediochre at best - a World away from these guys! Nothing but a firm and hearty recommendation to add to the many others here - First class!