We recently had a log burner installed using Benems, and it didn’t disappoint. From the initial discussions and then from the survey, with installation, team we received an exceptional service, that helped us understand the right stove and surround to match our needs and budget. The fitting was completed over two days, they guys were exceptionally tidy and the finish was excellent, we couldn’t be happier and wouldn’t hesitate to recommend to others, thank you guys and it’s great to support a local business.
From the moment we walked into the store to after installation Benems have been great. We knew we wanted herringbone and Rachel was able to advise on what was the best option for us. Communication was fantastic throughout, only a phone call or email away and they were able to fit us in around our house renovations. Fitters also great and came to us early for a chat in the morning before installation to give us updates etc. They are the experts in their area and definitely more knowledgable than big chains where you don’t get that personalised experience. Couldn’t recommend enough!
Would highly recommend Benems. Have recently had flooring and carpet fitted through the hall, kitchen and lounge. The whole process from the comprehensive range of floorings, some good advice, very competitive no pressure quotations through to supply and fitting has been first rate.
Just good, polite, friendly customer service all the way - even when we encountered a problem Rachel got it sorted quickly to our satisfaction, no fuss. You don't often encounter customer service to this standard! Thank you Benems.
We recently had our Living Room decorated and needed the carpet fitted as a finishing touch.
From our initial visit we were impressed with Rachel's relaxed, friendly and no pressure approach to finding us our ideal carpet & underlay.
The measuring was arranged straight away and carried out promptly, and the order made.
We were contacted as soon as it was ready and the fitting booked at a time / date that suited us.
On the day the Fitter was prompt, polite, courteous and the finished job was perfect.
I have used the likes of Carpetright before and the service was mediochre at best - a World away from these guys!
Nothing but a firm and hearty recommendation to add to the many others here - First class!
We have used Benhams in 3 house over the years always a very professional friendly and courteous Company nothing is to much trouble, I would recommend them to everyone looking for a professional installation
Add Review
Read More Reviews
Daniel Kench
5 months agoWe recently had a log burner installed using Benems, and it didn’t disappoint. From the initial discussions and then from the survey, with installation, team we received an exceptional service, that helped us understand the right stove and surround to match our needs and budget. The fitting was completed over two days, they guys were exceptionally tidy and the finish was excellent, we couldn’t be happier and wouldn’t hesitate to recommend to others, thank you guys and it’s great to support a local business.
Charlotte Boileau
a month agoFrom the moment we walked into the store to after installation Benems have been great. We knew we wanted herringbone and Rachel was able to advise on what was the best option for us. Communication was fantastic throughout, only a phone call or email away and they were able to fit us in around our house renovations. Fitters also great and came to us early for a chat in the morning before installation to give us updates etc. They are the experts in their area and definitely more knowledgable than big chains where you don’t get that personalised experience. Couldn’t recommend enough!
Julie Wells
2 weeks agoWould highly recommend Benems. Have recently had flooring and carpet fitted through the hall, kitchen and lounge. The whole process from the comprehensive range of floorings, some good advice, very competitive no pressure quotations through to supply and fitting has been first rate. Just good, polite, friendly customer service all the way - even when we encountered a problem Rachel got it sorted quickly to our satisfaction, no fuss. You don't often encounter customer service to this standard! Thank you Benems.
nellyandsarah1
8 months agoWe recently had our Living Room decorated and needed the carpet fitted as a finishing touch. From our initial visit we were impressed with Rachel's relaxed, friendly and no pressure approach to finding us our ideal carpet & underlay. The measuring was arranged straight away and carried out promptly, and the order made. We were contacted as soon as it was ready and the fitting booked at a time / date that suited us. On the day the Fitter was prompt, polite, courteous and the finished job was perfect. I have used the likes of Carpetright before and the service was mediochre at best - a World away from these guys! Nothing but a firm and hearty recommendation to add to the many others here - First class!
Mick Sherwood
6 months agoWe have used Benhams in 3 house over the years always a very professional friendly and courteous Company nothing is to much trouble, I would recommend them to everyone looking for a professional installation