I recently had new carpets installed on my stairs, landing, and two bedrooms by Modern Flooring, and I cannot recommend them enough. Dean and his crew were exceptional—polite, well-mannered, and incredibly hardworking.
They went above and beyond by carefully moving and replacing all my heavy furniture and beds, which made the process stress-free. When they encountered a minor hurdle with shaving a door, they didn't cut corners; they made sure they had the correct equipment to do the job properly and to a high standard.
There was a slight delay in the carpet arrival, but the communication was excellent throughout. The shop kept me informed every step of the way, and the fitters were incredibly efficient, preparing the underlay and grippers so they could finish the job promptly once the materials arrived. As a gesture of goodwill regarding the delivery delay, they even applied a nice discount to the final balance.
It is rare to find such a professional, clean, and customer-focused team. I am a very satisfied customer and will definitely use them again. Five stars!
We had our flooring done by the Alfie and the team and were really happy with the results. The installation was careful and tidy throughout. When we later renovated our kitchen, we discovered exposed floorboards where the old kitchen had been (not ideal), but the team came back promptly to sort it out. They also repaired some damage to the new flooring caused by another contractor's work, which we really appreciated.
Great customer service by Charlie, Billy and commitment to getting things right.
Charlie went above and beyond to make sure I was completely happy with everything. I can't thank him enough for the fantastic job he and his fitters did installing our carpet and LVT flooring. Any concerns I had were dealt with quickly and professionally, and Charlie was always happy to put things right. His fitters were all friendly, hardworking, and did an excellent job. I wouldn't hesitate to recommend them – 10/10!
We had the whole of downstairs replaced with a lovely oak laminate flooring, flowing through all rooms. The guys that were here worked so hard to ensure they gave us the best possible finish, they were all very polite and helpful and nothing was a problem. We are over the moon with the results! Thank you very much! Eva
We bought and fitted carpet from modern flooring recently and the service has been fantastic. The carpet was not something which they normally stocked and they still managed to source it from a supplier at a competitive price and fitted it within few weeks. The overall cost was as still cheaper than a national carpet shop and we have been very happy with the overall experience. Happy to also support a local small business as well.
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Samuel Salvador Romero
2 months agoI recently had new carpets installed on my stairs, landing, and two bedrooms by Modern Flooring, and I cannot recommend them enough. Dean and his crew were exceptional—polite, well-mannered, and incredibly hardworking. They went above and beyond by carefully moving and replacing all my heavy furniture and beds, which made the process stress-free. When they encountered a minor hurdle with shaving a door, they didn't cut corners; they made sure they had the correct equipment to do the job properly and to a high standard. There was a slight delay in the carpet arrival, but the communication was excellent throughout. The shop kept me informed every step of the way, and the fitters were incredibly efficient, preparing the underlay and grippers so they could finish the job promptly once the materials arrived. As a gesture of goodwill regarding the delivery delay, they even applied a nice discount to the final balance. It is rare to find such a professional, clean, and customer-focused team. I am a very satisfied customer and will definitely use them again. Five stars!
Astri Arifin
a month agoWe had our flooring done by the Alfie and the team and were really happy with the results. The installation was careful and tidy throughout. When we later renovated our kitchen, we discovered exposed floorboards where the old kitchen had been (not ideal), but the team came back promptly to sort it out. They also repaired some damage to the new flooring caused by another contractor's work, which we really appreciated. Great customer service by Charlie, Billy and commitment to getting things right.
Nod Dhiman
a month agoCharlie went above and beyond to make sure I was completely happy with everything. I can't thank him enough for the fantastic job he and his fitters did installing our carpet and LVT flooring. Any concerns I had were dealt with quickly and professionally, and Charlie was always happy to put things right. His fitters were all friendly, hardworking, and did an excellent job. I wouldn't hesitate to recommend them – 10/10!
Eva Karlsson-Blyth
2 months agoWe had the whole of downstairs replaced with a lovely oak laminate flooring, flowing through all rooms. The guys that were here worked so hard to ensure they gave us the best possible finish, they were all very polite and helpful and nothing was a problem. We are over the moon with the results! Thank you very much! Eva
R M
a month agoWe bought and fitted carpet from modern flooring recently and the service has been fantastic. The carpet was not something which they normally stocked and they still managed to source it from a supplier at a competitive price and fitted it within few weeks. The overall cost was as still cheaper than a national carpet shop and we have been very happy with the overall experience. Happy to also support a local small business as well.